Service & repair
Compressors, vacuum pumps, chairs and delivery units, sterilizers, handpieces, x-ray. Our technicians work out of Fort Worth and have been on the road since 2017 — 193 practices and counting. And because the parts room is the same building as the supply warehouse, the part is usually already on the shelf when the tech is dispatched.
Oil-less compressors and dry vacuum systems — the two machines that stop a practice dead when they fail. Repair, rebuild, or replace and install.
Upholstery, hydraulics, foot controls, syringe and handpiece tubing, cuspidors, post-mount and rear delivery systems.
Chamber, door seal, valve and board work on the steam sterilizers in daily use, plus the indicators and spore tests to prove the repair held.
Turbines, bearings, chucks and couplers. 348 repairs and counting — send it in rather than replace it, and we will tell you when it is not worth fixing.
Intraoral units, panoramic and CBCT — installation, relocation and repair, including the imaging systems we sell and install ourselves.
New operatory builds, equipment swaps and whole-practice moves, scheduled around your patient days rather than ours.
A repair company has to find the part, order it, and come back. We are a supply distributor first — the replacement parts catalog is something we already carry, price and warehouse for other dealers.
That is the difference between a two-visit repair and a one-visit repair, and it is the reason the service side has grown every single year since 2019.
RPI and DCI alone are close to 6,000 stocked part numbers, much of it cross-referenced to A-dec, DentalEZ, Midmark and Pelton & Crane equipment — so "it's an old unit" is rarely the end of the conversation.
Tell us what it is doing. Make, model and the symptom. Half the time we can tell you over the phone whether it is a part, a setting, or a replacement decision.
We check the shelf before we dispatch. If the likely part is in stock it travels with the technician, so the repair happens on the first visit.
Scheduled around your schedule. Fort Worth and the surrounding metroplex. We will tell you honestly when a repair is not worth the money.
If it needs replacing, we quote both. The equipment price and the monthly payment, side by side — see financing.
Call and describe it. Compressors and vacuum pumps almost always warn you first, and the cheap repair is the one you make before it stops.
Reliable Dental Supply & Service Company LLC · 3321 Suffolk Dr. Suite 105, Fort Worth, TX 76133 · 817-927-5909 · Central time. Service figures are drawn from our own billing records since May 2017. Service area is Fort Worth and the surrounding metroplex; call to confirm coverage for your location. Handpiece repair is available by mail-in from outside the service area.